eGP System

PROVISION OF TIP OFF ANONYMOUS SERVICES

The following specific requirements for the Non-Consulting Services to be procured complement, supplement, or amend the provisions in the Bidding Procedures. Whenever there is a conflict, the provisions set out below prevail over those in the Bidding Procedures.

1. Consultant with Whistleblower Platform: The service provider must have expertise in setting up and managing a whistleblower platform.
2. Complaint Submission Mechanisms: The platform should allow complaints and reports to be submitted through various channels, including text, calls, and email.
3. Reporting to TIMB Management: The service provider must submit reports or complaints to TIMB management and/or the TIMB Board on a monthly or ad hoc basis.
4. Handling of Corruption Reports: The platform should be specifically tailored for reporting corruption and related malpractices by TIMB officials and industry stakeholders.
5. Anonymity Assurance: The platform must guarantee the anonymity of whistleblowers to protect them from retaliation.
6. User-Friendly Interface: The platform should have an intuitive and easy-to-navigate interface for all stakeholders.
7. 24/7 Accessibility: The platform must be accessible at all times for individuals wishing to submit reports.